FAQs

Are the photos of good quality?

We pride ourselves on producing the highest quality prints and frames possible. Using the best timber for framing, and high-end photo printers for printing. If any image mock up on our store looks grainy, it is only due to image downsizing for the website!

Js Sports Prints safeguard prints with FSC-certified wood and acid-free materials, ensuring a long lifespan and no colour fading.

Sustainable wood

Acid-free materials

UV-protective glaze

Pre-framed print delivery

Sealed reverse side

Where is my tracking information?

Once the order has been sent, you will receive an email containing your order. If you can't find them or don't receive them, check your spam or spam folder, or email our team and we'll help you.

Can I ask for a different background color?

Yes you can! Simply contact us via live chat or email once your order is placed to discuss the colour change request. Please ensure to do this straight away as we print the following day the order is placed.

What is the size of the poster?

Approximate dimensions (W x H):

W 20cm * H 30cm   7.87 * 11.81 inches

W 30cm * H 40cm   11.81 * 15.75 inches

W 40cm * H 60cm   15.75 * 19.69 inches

W 50cm * H 70cm   19.69 * 27.56 inches

What if my frame arrives damaged?

We securely wrap and pack our canvas and frames to ensure no damage or issues, but in the rare case of damage upon arrival, we will resend your order straight away fully covered by us!